Shipping Policy

At Tycheco, we are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please review our Shipping Policy for detailed information about how we handle your orders.

1. Order Processing

  • Order Cut-Off Time: Orders placed by 5:00 PM (Eastern Standard Time) on business days (Monday through Friday) will be processed promptly.
  • Handling Time: We process and prepare your orders for shipment within 1-2 business days, excluding weekends and public holidays.

2. Shipping Methods and Costs

  • Free Shipping: All orders qualify for free standard shipping.
  • Carrier Services: We partner with trusted carriers to ensure your orders arrive safely and on time.
  • Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress.

3. Estimated Delivery Time

Our shipping timelines are as follows:

  • Handling Time: 1-2 business days (Monday through Friday).
  • Transit Time: 3-5 business days (Monday through Friday).
  • Total Delivery Time: 4-7 business days depending on your location.

Please note that delivery timelines may vary based on the shipping destination and external factors beyond our control, such as weather conditions or carrier delays.

4. Shipping Destinations

We ship to all destinations within the United States. If you have any special delivery requirements, please contact us at support@tycheco.com.

5. Order Tracking

You will receive a shipment confirmation email with a tracking number once your order has been dispatched. Use this number to track your package via the carrier’s website.

6. Damaged or Lost Packages

  • Damaged Items: If your package arrives damaged, please contact us immediately with photos of the damage at support@tycheco.com. We will assist with a replacement or refund.
  • Lost Packages: In the rare event that your package is lost during transit, reach out to us at support@tycheco.com so we can resolve the issue promptly.

7. Changes to Shipping Information

If you need to update your shipping address or any other details after placing an order, please contact us as soon as possible. We cannot guarantee changes once the order has been processed for shipment.

8. Non-Delivery Areas

Currently, we only deliver within the United States. We do not offer international shipping at this time.

9. Contact Us

For any questions or concerns regarding your shipment, feel free to reach out to our customer support team:

  • Email: support@tycheco.com
  • Phone: +1 541-593-2902
  • Office Address: 56053 Snow Goose Rd, Bend, OR 97707, USA

Thank you for choosing Tycheco for your metal wall art needs. We strive to deliver your orders with care and efficiency, ensuring a positive shopping experience every time.