Shipping Policy
At Tycheco, we are committed to providing a smooth and reliable shipping experience. Below, you will find our shipping policies, including processing times, delivery times, and shipping costs.
1. Order Processing
All orders are processed within 1-2 business days. You will receive a confirmation email once your order has been processed and is ready to ship. Please note that we do not process orders on weekends or public holidays.
2. Shipping Costs
We offer free shipping on all orders within the United States. There are no additional shipping charges for domestic deliveries.
3. Delivery Time
Once your order is processed, the typical delivery time is 4-7 business days. Delivery times may vary depending on your location and external factors such as weather, holidays, or courier delays, which are beyond our control.
4. Shipping Locations
At this time, we only ship to addresses within the United States. Unfortunately, we do not ship internationally.
5. Tracking Your Order
After your order has been shipped, you will receive a shipping confirmation email with tracking details. You can use this tracking number to monitor the delivery status of your package.
6. Delays or Issues
While we aim to meet all stated delivery times, there may be circumstances where delays occur. In the case of any significant delay, we will notify you as soon as possible. If your package has not arrived within the expected timeframe, please contact us for assistance.
7. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately at support@tycheco.com or call +1 254-243-1333. We will work with you to resolve the issue promptly, including replacing the item if necessary.
8. Return and Exchange Shipping
If you need to return or exchange an item, you can do so within 30 days of receiving your order. For returns, please contact us via email or phone to initiate the process. You are responsible for return shipping costs unless the item was damaged upon delivery. For exchanges, the fastest way to ensure you get what you want is to return the item and place a new order.
For more details on returns and exchanges, please refer to our Return Policy.
9. Contact Us
If you have any questions about our shipping policy or need further assistance, feel free to contact us:
- Email: support@tycheco.com
- Phone: +1 254-243-1333
- Address: 56053 Snow Goose Rd, Bend, OR 97707, USA